Support

Let’s get you to the right place.

For the fastest response, use the verified support contact in the official store listing for the app you are using.

App support

Open the app’s Google Play listing, expand App support, and use the listed developer contact. This links your request to the correct product and verified publisher identity.

Include the app nameTell us exactly which product you are using.

Add device detailsDevice model, OS version and app version help diagnose issues.

Describe what happenedInclude the steps you took and what you expected to see.

Privacy requests

Use the verified developer contact in the relevant app listing and begin the subject with Privacy Request. Include:

The app name
Your country or region
The type of request—access, correction, deletion or another privacy question
Enough context to locate the relevant information

Do not send passwords, full payment-card numbers, government identifiers or other sensitive information.

Read the privacy policy

Before contacting support

Three quick things to try.

Update the app

Install the latest version from the official store so you have current fixes and compatibility updates.

Restart your device

A restart can clear temporary system issues affecting notifications, storage or connectivity.

Check permissions

Open device settings and confirm the permissions needed by the feature you are trying to use.